Front of House Lead: Guest Experience & Events

Nexdine Llc; Kalamazoo (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick

EAP

Career Growth Opportunities

Employee Perks & Rewards

Job summary

Nexdine Llc is seeking a Front of House Supervisor in Kalamazoo to oversee daily dining services and guest experience. You will supervise staff, ensure safety and sanitation, and collaborate with the Chef Manager on events and menus.

The role requires 1–3 years in a similar position, ServSafe and allergen certifications, and a focus on high-quality customer service. This is a full-time, on-site position with a strong benefits package.

Qualifications

• High school diploma or equivalent.
• 1-3 years of experience in a similar position.
• ServSafe Certification required.
• Choke Safety Certification required.
• Allergen Awareness Certification required.
• Specialized catering training preferred.

Responsibilities

• Oversee daily dining services to ensure client and guest satisfaction.
• Inspect supplies and equipment for safety and quality.
• Create and maintain a 2+ week staff schedule.
• Assist with food purchasing and vendor relationships.
• Determine staffing needs and ensure timely service delivery.
• Enforce safety, sanitation, and uniform guidelines.
• Assist with event menu writing and costing with Chef Manager.
• Support production and execution of food and events.
• Coordinate catering event setup, service, and breakdown.
• Meet with prospective clients to review event requirements.

Skills

Leadership

Teamwork

Communication

Customer focus

Working under pressure

Scheduling

Supervisory

Education

High school diploma or equivalent

Culinary school certificate or degree

Tools

Microsoft Office Suite

Job description

Nexdine Llc is seeking a Front of House Supervisor in Kalamazoo to oversee daily dining services and guest experience. You will supervise staff, ensure safety and sanitation, and collaborate with the Chef Manager on events and menus.

The role requires 1–3 years in a similar position, ServSafe and allergen certifications, and a focus on high-quality customer service. This is a full-time, on-site position with a strong benefits package.