Front-of-House Key Manager: Lead Guest Experience

Napa Flats Bistro; College Station (TX); On-site; Full time

Job description

As being part of the front of house in our restaurant, you, as an employee would play a major role in the relation of customer service to guest satisfaction.

Any of the following positions, some of which can be very demanding, are also very rewarding in the aspect of creating an experience for the guest all while doing so in a professional, proficient, and timely manner. FOH staff must all work together throughout each shift to ensure the restaurant runs as efficiently as possible! There’s no position better or worse than the next because we all need each other to be able to our job effectively and efficiently to achieve our mission statement:

Deliver exceptional food and drinks that achieve the perfect balance between quality and value, presented in a lively, fun environment by a team of people who provide hospitality you can see, feel and touch. The following is a list of options available for application. Through working and understanding the restaurant with continual growth and harmony can qualify you into possible promotional positions. You expect great things from us. We expect great things from you.

Key Management

For individuals who decide what is best for the restaurant with a consistent attitude and work ethic who radiate leadership and excel in guest and co-worker relations. Being able to execute any roll needed, when needed in an efficient manner to conclude the best-case possible solution to any circumstance. A vital roll to play in keeping Napa Flats in a vision of prosperity.

Key management Job duties, Responsibilities and Characteristics

Certificates of qualification

Loyal

Charismatic

Responsible

Restaurant Knowledge

Excel in guest and employee relations

Problem Solving

Efficient

Scheduling Responsibilities

Critical Thinking

Cash Handling

Closing & Opening of Restaurant

Executing orders

Setting Expectations

Creating/Placing orders

Food Knowledge

Liquor/Wine Knowledge

Communication Skills

Leadership Qualities

Meeting/Excel in Restaurant Standards

Efficiency in multiple job positions

And Much More!