Key Management

Napa Flats; College Station (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Napa Flats is seeking front of house staff to play a key role in guest satisfaction and service excellence. Roles span various FOH duties, with a focus on teamwork to keep the restaurant running smoothly and efficiently.

Team members deliver exceptional food and drinks in a lively, professional environment, with opportunities for growth into promotional positions as the restaurant continues to thrive.

Qualifications

• Front of house experience in a restaurant setting.
• Ability to lead and work with a team.
• Strong communication and guest relations skills.
• Willingness to handle cash and closing/opening duties.
• Knowledge of food and beverage service.

Responsibilities

• Deliver exceptional service and ensure guest satisfaction.
• Assist in opening and closing duties and cash handling.
• Maintain knowledge of menu, wine and liquor.
• Support scheduling and staff coordination.

Skills

Leadership

Customer service

Communication skills

Problem solving

Scheduling

Cash handling

Food knowledge

Wine knowledge

Job description

As being part of the front of house in our restaurant, you, as an employee would play a major role in the relation of customer service to guest satisfaction.

Any of the following positions, some of which can be very demanding, are also very rewarding in the aspect of creating an experience for the guest all while doing so in a professional, proficient, and timely manner. FOH staff must all work together throughout each shift to ensure the restaurant runs as efficiently as possible! There’s no position better or worse than the next because we all need each other to be able to our job effectively and efficiently to achieve our mission statement.

Deliver exceptional food and drinks that achieve the perfect balance between quality and value, presented in a lively, fun environment by a team of people who provide hospitality you can see, feel and touch. The following is a list of options available for application. Through working and understanding the restaurant with continual growth and harmony can qualify you into possible promotional positions. You expect great things from us. We expect great things from you.

Key Management

For individuals who decide what is best for the restaurant with a consistent attitude and work ethic who radiate leadership and excel in guest and co-worker relations. Being able to execute any roll needed, when needed in an efficient manner to conclude the best‑case possible solution to any circumstance. A vital roll to play in keeping Napa Flats in a vision of prosperity.

Key Management Job Duties, Responsibilities And Characteristics

• Certificates of qualification
• Loyal
• Charismatic
• Responsible
• Restaurant Knowledge
• Excel in guest and employee relations
• Problem Solving
• Efficient
• Scheduling Responsibilities
• Critical Thinking
• Cash Handling
• Closing & Opening of Restaurant
• Executing orders
• Setting Expectations
• Creating/Placing orders
• Food Knowledge
• Liquor/Wine Knowledge
• Communication Skills
• Leadership Qualities
• Meeting/Excel in Restaurant Standards
• Efficiency in multiple job positions

And Much More!