Guest Experience Host – Fast-Paced Dining

Bartolottacatering; Mequon (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, and Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Dining Discounts

Complimentary Workday Family Meal

Job summary

Bartolottacatering in Mequon, Wisconsin, is looking for a Host to greet customers and provide direction within the dining environment. This position involves managing the waitlist and ensuring a smooth dining experience while delivering exceptional customer service.

Applicants should possess strong interpersonal skills, a high school diploma, and the ability to thrive in a fast-paced setting. Additional benefits include comprehensive healthcare and ongoing training opportunities.

Qualifications

• Exceptional interpersonal, oral, and presentation skills focusing on customer satisfaction.
• Ability to work in fast-paced, changing environment.
• Basic understanding of administrative and clerical procedures.

Responsibilities

• Greets customers and guests, directing them to appropriate locations.
• Manages waitlist during high volume periods while providing accurate wait time quotes.
• Takes reservations with clear and accurate guest information.
• Answers phones and routes calls appropriately.
• Maintains a clean and organized work area.

Skills

Exceptional interpersonal skills

Customer satisfaction focus

Fast-paced environment adaptability

Proficiency with Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Bartolottacatering in Mequon, Wisconsin, is looking for a Host to greet customers and provide direction within the dining environment. This position involves managing the waitlist and ensuring a smooth dining experience while delivering exceptional customer service.

Applicants should possess strong interpersonal skills, a high school diploma, and the ability to thrive in a fast-paced setting. Additional benefits include comprehensive healthcare and ongoing training opportunities.