Front-of-House Host: Welcoming & Fast Seating

ENT1009ECIL; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

PBR is seeking a friendly Host for our Ohio venue in Columbus to ensure guests are welcomed and seated efficiently. You will answer phones, manage reservations, and coordinate seating while maintaining a warm, upbeat atmosphere.

The ideal candidate has at least one year of customer service or hosting experience, speaks fluent English, and can read seating charts. Some evenings, weekends, and holidays may be required to support busy events.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English; other languages preferred.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and seating assignments.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting experience

Communication skills

Reading and writing

Job description

PBR is seeking a friendly Host for our Ohio venue in Columbus to ensure guests are welcomed and seated efficiently. You will answer phones, manage reservations, and coordinate seating while maintaining a warm, upbeat atmosphere.

The ideal candidate has at least one year of customer service or hosting experience, speaks fluent English, and can read seating charts. Some evenings, weekends, and holidays may be required to support busy events.