Front of House Host: Luxe Guest Experience

Harwood Hospitality Group; Dallas (TX); On-site; USD 20,664 - 38,572; Full time

Job summary

Harwood Hospitality Group in Dallas seeks a Front of House professional to warmly greet guests, lead them to tables, and provide menus with professional hospitality. You will coordinate with managers to assign sections and ensure smooth operations in a high-volume setting.

The role requires 2+ years of experience in fast-paced restaurants, fluent English, and availability for nights, weekends, and holidays.

Qualifications

• Minimum of 2 years of experience in a high-volume, fast-paced restaurant.
• Must be able to speak English fluently and clearly for communication with others.
• Availability to work nights, weekends & holidays.
• Food Handlers & TABC - Required.
• Sevenrooms or Open Table experience a plus.

Responsibilities

• Greet guests upon arrival, lead them to table, and provide menus.
• Answer incoming calls and meet guests’ needs.
• Create floor charts accordingly and assign servers their sections as requested by managers.
• Maintain assigned areas clean.
• Work with management to ensure each guest is happy and all requests are met.
• Communicate with kitchen and restaurant staff to maintain the efficient flow of the restaurant.

Skills

English fluency

Customer service

Communication

Tools

SevenRooms

OpenTable

Job description

Harwood Hospitality Group in Dallas seeks a Front of House professional to warmly greet guests, lead them to tables, and provide menus with professional hospitality. You will coordinate with managers to assign sections and ensure smooth operations in a high-volume setting.

The role requires 2+ years of experience in fast-paced restaurants, fluent English, and availability for nights, weekends, and holidays.