Front of House Experience Lead

Evviva Trattoria; Concord (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

Evviva Trattoria in Concord, New Hampshire, is seeking a Manager who will oversee all aspects of operations to ensure an exceptional dining experience. This role involves managing customer service, staff training, and adhering to standards to maximize sales and profits.

The ideal candidate should possess relevant certifications such as ServSafe and have extensive knowledge of service and food standards. Join the team to contribute to community events and drive business growth.

Qualifications

• Complete understanding of food, beverage, and service standards.
• Knowledge of current labor laws and alcohol beverage laws.
• Experience in managing customer service and staff accountability.

Responsibilities

• Plan and direct employees for an exceptional dining experience.
• Manage all aspects of customer service and employee training.
• Conduct performance reviews and audits for compliance.

Skills

Customer service management

Staff training

Understanding of food and beverage standards

Knowledge of labor laws

Scheduling and budgeting

Education

ServSafe certification

Tips certification

Choke Saver certification

Job description

Evviva Trattoria in Concord, New Hampshire, is seeking a Manager who will oversee all aspects of operations to ensure an exceptional dining experience. This role involves managing customer service, staff training, and adhering to standards to maximize sales and profits.

The ideal candidate should possess relevant certifications such as ServSafe and have extensive knowledge of service and food standards. Join the team to contribute to community events and drive business growth.