Front of House Assistant

The Chronicle Of Higher Education, Inc.; Firestone Park (CA); On-site; USD 24,796 - 30,307; Part time

Job summary

Occidental College is seeking a Front of House Assistant for Campus Dining. This 10-month, part-time position (20–32 hours/week) supports daily dining operations and guest service.

Responsibilities include restocking, cleaning, and assisting guests while upholding safety policies. Candidates should be able to work flexible hours in a fast-paced campus setting.

Qualifications

• Requires reading, writing and speaking English.
• Proficiency with basic office software.
• Ability to learn sanitation and service procedures.

Responsibilities

• Restock and inventory supplies for self-serve areas.
• Maintain cleanliness of dining areas and service spaces.
• Provide courteous customer service and enforce dining policies.
• Support safety and hazard prevention in the dining environment.

Skills

English proficiency

Microsoft Office

Google Drive/Forms

Detail oriented

Communication

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Google Drive/Docs/Sheets

Job description

About Occidental College

Founded in 1887, Occidental is a nationally recognized, privatecollege of the liberal arts and sciences, dedicated to providing agifted and diverse group of students with a total educationalexperience of the highest quality -- one that prepares them forleadership in an increasingly complex, interdependent andpluralistic world.

What makes Occidental special? An intellectually rigorous academicenvironment. Small classroom settings where students collaboratewith professors and their peers while pursuing or discovering theirpassion. A beautiful residential campus that offers studentshands-on engagement with the cultural and intellectual resources ofLos Angeles. A community open to stimulating conversation anddivergent points of view. Some 2,100 students from 46 states and 28countries choose from 41 majors and minors and participate in onethe country’s top undergraduate research programs. Oxy studentsroutinely win top awards and fellowships; its first Rhodes Scholarwas named in 1907. Dedicated to excellence and equity, Occidentalalso is one of the country’s most economically diverse campuses,according to the New York Times. Some 71 percent of Oxy studentsreceive some form of financial aid; 20 percent are Pell Grantrecipients; and 19 percent are the first in their family to attendcollege

Title

Front of House Assistant

Department

Campus Dining

Duration

10 months - End Date: June 30, 2027 (PossibleExtension)

Employment Status

Non-Exempt, Part-Time, 20-32 hours perweek

Job Summary

Reporting to the Associate Director of Campus Dining and under thesupervision of the Service Supervisors, the Front of the HouseAssistant is responsible for restocking food and beverage products,maintaining cleanliness in dining areas, and providing friendly,efficient customer service. The Front of the House Assistantsupports daily dining operations by ensuring supplies arereplenished and service areas remain clean and organized. Keyresponsibilities include inventory monitoring, general cleaningduties, and assisting guests with their dining needs. This positionis essential in helping create a positive and seamless diningexperience for the campus community.

Job Duties

• 50% - Merchandising, restocking and inventory management Checkand restock all self-serve areas, including coffee, tea, milk,cereal, soda fountain, glass-door coolers, and open-airmerchandisers. Refill grab-and-go snack shelves and display racks,as well as condiment stations and water dispensers. Ensure food andbeverage stations are fully stocked with clean plates, bowls, cups,and takeout containers. Maintain adequate supplies of silverwareand napkins at cashier stations. - (Essential)
• 30% - Cleaning and Maintenance Ensure food and beverage serviceand storage areas are kept clean and well-organized at all times.Break down cardboard boxes and dispose of plastic wrapping asneeded. Sweep floors regularly and address any food or beveragespills promptly. Keep the dining area neat by wiping tables,organizing chairs, and returning condiments to their properstations. - (Essential)
• 10% - Customer Service Provide courteous, professional serviceto all guests. Assist customers with questions, requests, orissues, and enforce dining policies when necessary. Monitor forpotential theft and report any suspicious activity or concerns tomanagement. - (Essential)
• 10% - Safety and Hazard Prevention Perform all tasks in a safemanner, using appropriate equipment and safety signage. Remainalert to potential safety hazards and take steps to preventaccidents. Support a safe environment for guests, staff, andequipment through proactive attention to workplace safety. -(Essential)

Minimum Qualifications

• High School Diploma or GED and/or equivalent combination ofeducation, training and experience.
• Read, write and speak English.
• Demonstrated ability to learn and retain the required jobskills for service and sanitation.
• Demonstrated ability to work with speed and efficiencyfollowing proper sanitation guidelines and have basic knowledge ofhow to use cleaning tools and equipment.
• Proficiency in Microsoft Office applications, Googledrives/folders/forms or any combination of productivity programsapplicable to position responsibilities.
• Demonstrated ability to be detail-oriented and thorough;skilled at anticipating and preventing potential problems andhandling a wide variety of tasks with efficiency and accuracy.
• Strong commitment to a quality work product.
• Demonstrated ability to effectively communicate verbally, inwriting and electronically.
• Effective interpersonal skills as evidenced in the ability tocollaborate with a variety of constituencies.
• Demonstrated commitment to justice, equity, inclusion &diversity.
• Demonstrated skill in adapting to and performing workeffectively in high-volume, high accountability, confidentialenvironment with multiple and changing priorities.
• Effective organizational, logistical, time management andplanning skills with the ability to manage and prioritize multipletasks/projects simultaneously, prioritize and fulfill the functionsof an office in a timely manner.
• Ability to self-motivate and work independently.
• Ability to provide effective leadership and training, and towork effectively and professionally across functions, disciplines,levels, and with diverse groups.

Preferred Qualifications

• Two years of experience in food service operations in afast-paced environment.

EXPECTED HIRING RANGE: $18.42/hr