Front-Line Clerk & Receptionist, Housing Programs

Lucas Metropolitan Housing; Toledo (OH); On-site; USD 29,000 - 37,000; Full time

Job summary

Lucas Metropolitan Housing is seeking a Clerical Specialist - Receptionist to provide front-line customer service and essential clerical support for the Housing Choice Voucher Program and related departments. The role handles calls, walk-ins, mailing, filing, and document preparation in a fast-paced office environment.

The ideal candidate will have a high school diploma or GED and at least one year of clerical experience, with proficiency in MS Office and a valid Ohio or Michigan driver’s

Qualifications

• The candidate has a High School Diploma or GED and at least 1 year of general clerical experience.
• Must possess a valid Ohio or Michigan driver’s license and be insurable.
• Proficient with MS Office and capable of learning additional software.

Responsibilities

• Answer incoming calls and greet walk-in visitors, directing to staff as needed.
• Prepare letters, forms, reports, and other materials; file and distribute correspondence.
• Maintain filing systems and clerical procedures for housing applicants.
• Receive, sort, and distribute mail; prepare items for delivery by courier.
• Provide back-up support for phone coverage and assist other departments as requested.

Skills

General clerical

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Lucas Metropolitan Housing is seeking a Clerical Specialist - Receptionist to provide front-line customer service and essential clerical support for the Housing Choice Voucher Program and related departments. The role handles calls, walk-ins, mailing, filing, and document preparation in a fast-paced office environment.

The ideal candidate will have a high school diploma or GED and at least one year of clerical experience, with proficiency in MS Office and a valid Ohio or Michigan driver’s