Front Gate Ambassador

Fairfield University; United States; Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental coverage

Retirement plan

Paid time off

Tuition benefits

Résumé du poste

Fairfield University is seeking a Front Gate Ambassador to greet students, employees and visitors at the main entrance. Positioned at the gate booth under Public Safety, you will provide directions, answer questions, and assist with campus entry, ensuring a welcoming first impression.

Ideal candidates are friendly, reliable, and able to learn campus locations and procedures. This role requires basic phone/computer skills, neat appearance, and a background check.

Qualifications

• Excellent communication and friendly, professional demeanor.
• Dependable, punctual, and attentive.
• Ability to provide clear directions and courteous assistance.
• Basic telephone and computer skills.
• Ability to learn campus locations and visitor procedures.
• Sound judgment and discretion with sensitive information.
• Maintain a neat, professional appearance suitable for a public-facing representative.
• Ambassador will wear a Fairfield University shirt or sweatshirt provided by the University.
• All offers of employment are contingent upon a satisfactory background check.

Responsabilités

• Serve as a welcoming first point of contact at the University’s front gate, greeting students, employees, and visitors with professionalism and courtesy.
• Proactively offer assistance, answer questions, and help individuals reach their destinations, creating a positive first impression of Fairfield University.
• Provide accurate directions and information about campus buildings, offices, events, parking areas, and visitor procedures.
• Assist visitors with campus entry in accordance with University procedures, including confirming the purpose of visits and contacting University offices or hosts when necessary.
• Maintain familiarity with campus activities, scheduled events, parking arrangements, and temporary access changes to provide timely and helpful guidance.
• Communicate with Public Safety personnel regarding visitor needs, access questions, unusual activity, or concerns requiring additional assistance.
• Respond patiently and respectfully to questions or concerns, referring individuals to the appropriate University office when further assistance is needed.
• Maintain an attentive, professional presence and an orderly, welcoming front gate booth.

Connaissances

Strong communication skills

Friendly, professional demeanor

Dependable, punctual

Clear directions and courteous service

Basic telephone and computer skills

Learn campus locations and visitor/pro

Sound judgment and discretion

Neat, professional appearance

Background check required

Description du poste

Purpose of Role

The Fairfield University Ambassador serves as a welcoming first point of contact for individuals arriving at the University’s front gate. Working from the gate booth under the direction of the Department of Public Safety, the Ambassador greets visitors, answers questions, provides directions, and assists with campus entry in accordance with University procedures. Through attentive, friendly, and professional service, the Ambassador helps students, employees, alumni, vendors, and guests feel welcome and navigate campus with confidence.

Duties and Responsibilities

• Serve as a welcoming first point of contact at the University’s front gate, greeting students, employees, and visitors with professionalism and courtesy.
• Proactively offer assistance, answer questions, and help individuals reach their destinations, creating a positive first impression of Fairfield University.
• Provide accurate directions and information about campus buildings, offices, events, parking areas, and visitor procedures.
• Assist visitors with campus entry in accordance with University procedures, including confirming the purpose of visits and contacting University offices or hosts when necessary.
• Maintain familiarity with campus activities, scheduled events, parking arrangements, and temporary access changes to provide timely and helpful guidance.
• Communicate with Public Safety personnel regarding visitor needs, access questions, unusual activity, or concerns requiring additional assistance.
• Respond patiently and respectfully to questions or concerns, referring individuals to the appropriate University office when further assistance is needed.
• Maintain an attentive, professional presence and an orderly, welcoming front gate booth.

Required Qualifications

• Strong communication skills and a friendly, professional manner.
• Dependable, punctual, and attentive.
• Ability to provide clear directions and courteous assistance.
• Basic telephone and computer skills.
• Ability to learn campus locations and visitor procedures.
• Sound judgment and discretion with sensitive information.
• Maintain a neat, professional appearance appropriate for a public-facing University representative (ambassador will be required to wear a red Fairfield University shirt or sweatshirt, provided by the University).
• All offers of employment are contingent upon a satisfactory background check.

Benefits

• Eligible employees may receive health, dental, retirement, paid time off, tuition benefits, and other benefits according to institutional policy.

Equal Employment Opportunity Statement

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Fairfield University

Founded in 1942, Fairfield University is a modern, Jesuit Catholic University rooted in one of the world’s oldest intellectual and spiritual traditions. With campuses located in Fairfield, CT Bridgeport, CT, and Austin, TX, we strive to create a workforce that is rich in skill, knowledge, and pride in our work. Members of the Fairfield University community exhibit mutual respect, compassion, and inclusivity, aspiring to be a welcoming environment representative of an ever-changing and diverse global populace. As our University rises in national prominence, we are committed to fostering a healthy workplace and lifestyle for our employees. At Fairfield, the future is filled with opportunities as limitless as your potential, and they all begin with you.

The expected wage range for this position is $18 - $20/hour.

Category: SVP Finance & Administration - Public Safety Staff Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.