Front Gate Ambassador

Fairfield University; Fairfield (CT); Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Fairfield University is seeking a welcoming Ambassador to greet visitors at the front gate, provide directions, and assist with campus entry following university procedures. This role supports students, staff, alumni, vendors, and guests, ensuring a positive and confident campus experience.

Responsibilities include offering help, giving accurate directions to buildings, parking, and events, and coordinating with Public Safety as needed.

Formación

• Strong communication skills and a friendly, professional manner.
• Dependable, punctual, and attentive.
• Ability to provide clear directions and courteous assistance.
• Basic telephone and computer skills.
• Maintain a neat, professional appearance appropriate for a public-facing University representative.

Responsabilidades

• Serve as a welcoming first point of contact at the University’s front gate, greeting students, employees, and visitors with professionalism and courtesy.
• Proactively offer assistance, answer questions, and help individuals reach their destinations, creating a positive first impression of Fairfield University.
• Provide accurate directions and information about campus buildings, offices, events, parking areas, and visitor procedures.
• Assist visitors with campus entry in accordance with University procedures, including confirming the purpose of visits and contacting University offices or hosts when necessary.
• Maintain familiarity with campus activities, scheduled events, parking arrangements, and temporary access changes to provide timely and helpful guidance.
• Communicate with Public Safety personnel regarding visitor needs, access questions, unusual activity, or concerns requiring additional assistance.
• Respond patiently and respectfully to questions or concerns, referring individuals to the appropriate University office when further assistance is needed.
• Maintain an attentive, professional presence and an orderly, welcoming front gate booth.

Conocimientos

Clear communication

Punctuality

Customer service

Basic computer skills

Professional appearance

Descripción del empleo

Fairfield University is a co-educational, comprehensive Jesuit university with a 200-acre campus located along the scenic shoreline community of Fairfield, CT. The University is comprised of approximately 3,500 undergraduate and 1,200 graduate students pursuing degrees within 5 schools: The College of Arts and Sciences, The Charles F. Dolan School of Business, The School of Engineering, The Marion Peckham Egan School of Nursing and Health Studies, and School of Education and Human Development. As an expression of our Jesuit, Catholic mission and identity, Fairfield embraces a liberal humanistic approach to education, encouraging critical thinking, cultivating free and open inquiry, and fostering ethical and religious values.

Job Description

Purpose of Role

The Fairfield University Ambassador serves as a welcoming first point of contact for individuals arriving at the University’s front gate. Working from the gate booth under the direction of the Department of Public Safety, the Ambassador greets visitors, answers questions, provides directions, and assists with campus entry in accordance with University procedures. Through attentive, friendly, and professional service, the Ambassador helps students, employees, alumni, vendors, and guests feel welcome and navigate campus with confidence.

Duties and Responsibilities

• Serve as a welcoming first point of contact at the University’sfront gate, greeting students, employees, and visitors withprofessionalism and courtesy.
• Proactively offer assistance, answer questions, and helpindividuals reach their destinations, creating a positive firstimpression of Fairfield University.
• Provide accurate directions and information about campusbuildings, offices, events, parking areas, and visitorprocedures.
• Assist visitors with campus entry in accordance with Universityprocedures, including confirming the purpose of visits andcontacting University offices or hosts when necessary.
• Maintain familiarity with campus activities, scheduled events,parking arrangements, and temporary access changes to providetimely and helpful guidance.
• Communicate with Public Safety personnel regarding visitorneeds, access questions, unusual activity, or concerns requiringadditional assistance.
• Respond patiently and respectfully to questions or concerns,referring individuals to the appropriate University office whenfurther assistance is needed.
• Maintain an attentive, professional presence and an orderly,welcoming front gate booth.

Required Qualifications

• Strong communication skills and a friendly, professionalmanner.
• Dependable, punctual, and attentive.
• Ability to provide clear directions and courteousassistance.
• Basic telephone and computer skills.
• Ability to learn campus locations and visitor procedures.
• Sound judgment and discretion with sensitive information.
• Maintain a neat, professional appearance appropriate for apublic-facing University representative (ambassador will berequired to wear a red Fairfield University shirt or sweatshirt,provided by the University)

The expected wage range for this position is $18 -$20/hour

Category

SVP Finance & Administration - Public Safety Staff

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Eligible employees may receive health, dental, retirement, paidtime off, tuition benefits, and other benefits according to institutional policy. Fairfield University Benefits