Front-Entry Guest Experience Ambassador (Part-Time)

United Parks & Resorts; Williamsburg (VA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and gives

Job summary

Busch Gardens Williamsburg is seeking a Part-Time Turnstiles Ambassador to support park entry operations, validate tickets, and ensure a welcoming first impression for guests.

You will handle handheld scanners and tablets, assist guests, and escalate issues to Guest Relations as needed while maintaining safety and smooth flow at the entrance plaza. Flexibility and a service-focused attitude are essential.

Qualifications

• 16+ years of age
• Previous customer service experience is a plus
• Able to interact with guests and co-workers of diverse backgrounds
• Proficient with handheld devices and tablets

Responsibilities

• Welcome guests with enthusiasm at the park entrance.
• Validate tickets, annual passes, and reservations using scanners/tablets.
• Direct guests and escalate issues to Guest Relations when needed.
• Maintain safety and greet guests to ensure a welcoming first impression.
• Handle multiple tasks in a fast-paced environment.

Skills

Customer service

Multitasking

Guest interaction

Technology interfaces

Tools

Handheld scanners

Tablets

Job description

Busch Gardens Williamsburg is seeking a Part-Time Turnstiles Ambassador to support park entry operations, validate tickets, and ensure a welcoming first impression for guests.

You will handle handheld scanners and tablets, assist guests, and escalate issues to Guest Relations as needed while maintaining safety and smooth flow at the entrance plaza. Flexibility and a service-focused attitude are essential.