Guest Access Ambassador - Park Entry & Service

SeaWorld; South Carolina; Vor Ort; USD 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Free park admission

Discounts on park tickets for family &

Park discounts on food, merchandise

Zusammenfassung

SeaWorld is hiring a Part-Time Turnstiles Ambassador to welcome guests and manage park entry with enthusiasm. You will use handheld scanners and tablets to validate tickets and passes while delivering a welcoming first impression.

This role requires staying vigilant for invalid tickets, assisting guests with admissions products, and collaborating with Guest Relations. Availability to work opening, mid, and closing shifts, including weekends and holidays, is expected.

Qualifikationen

• Previous customer service experience is a plus.
• Able to work in a fast-paced environment.
• Must be at least 16 years old.
• Ability to stand for long periods and lift up to 50 lbs.

Aufgaben

• Welcome guests at park entrance with enthusiasm.
• Validate tickets, passes, and reservations using scanners.
• Direct guests and escalate ticket issues as needed.
• Monitor for invalid tickets and security concerns.
• Maintain knowledge of admissions products and promotions.
• Collaborate with Guest Relations and other team members.

Kenntnisse

Customer service

Multitasking

Guest interaction

Time management

Lifting 50 lbs

Communication

Tools

Handheld scanners

Tablets

Computers

Jobbeschreibung

SeaWorld is hiring a Part-Time Turnstiles Ambassador to welcome guests and manage park entry with enthusiasm. You will use handheld scanners and tablets to validate tickets and passes while delivering a welcoming first impression.

This role requires staying vigilant for invalid tickets, assisting guests with admissions products, and collaborating with Guest Relations. Availability to work opening, mid, and closing shifts, including weekends and holidays, is expected.