Tram Host & Guest Experience (Part-Time)

United Parks & Resorts; Williamsburg (VA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets and passes

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens Williamsburg, part of United Parks & Resorts, is seeking a Part-Time Tram Spieler to join the Guest Arrival Team. You will help deliver great guest experiences from the moment guests arrive, transporting them to and from parking and tram stops, and making a strong first impression.

As the tram spiller, you will load/unload trams, direct traffic on park property, assist guests with directions, and uphold safety and equipment standards while keeping guest service front and center.

Qualifications

• At least 16 years old.
• Ability to communicate effectively, including speaking on a microphone.
• Ability to lift, carry, push and pull up to 40 lbs.
• Ability to work in a variety of weather conditions.
• Be exposed to fumes, dust, and/or odor.
• Be exposed to loud noises.
• Be exposed to motion.
• Be exposed to vibrations.

Responsibilities

• Follow proper procedures while loading and unloading trams and delivering spiels.
• Follow proper procedures while controlling crowds at loading and unloading.
• Direct traffic on roadways to park and exit Busch Gardens property.
• Assist guests with vehicular problems and give directions upon request.
• Follow safety procedures.
• Assist in upholding company standards of maintaining company equipment.
• Operate with guest service in mind at all times.
• Assist with traffic control and parking as necessary.

Skills

Public speaking

Guest service

Communication

Job description

Busch Gardens Williamsburg, part of United Parks & Resorts, is seeking a Part-Time Tram Spieler to join the Guest Arrival Team. You will help deliver great guest experiences from the moment guests arrive, transporting them to and from parking and tram stops, and making a strong first impression.

As the tram spiller, you will load/unload trams, direct traffic on park property, assist guests with directions, and uphold safety and equipment standards while keeping guest service front and center.