Front End Team Member — Wine & Spirits Concierge

Total Wine & More; Orlando (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k)

Job summary

Total Wine & More in Orlando, FL, is hiring for a cashier role with potential as a sales associate or merchandiser. You will process transactions, greet customers, and build relationships while expanding product knowledge through wine, spirits, and beer training.

We value a strong customer service mindset, flexibility to work evenings and weekends, and familiarity with POS systems. Enjoy a robust benefits package and opportunities for career development within the Total Rewards program.

Qualifications

• 1–3 years of work experience, retail preferred
• Passion for best-in-class customer service and teamwork
• Familiarity with point-of-sale systems and inventory management software

Responsibilities

• Process sales transactions accurately and efficiently, including ID verification and payment handling
• Deliver exceptional service and a personalized experience to customers
• Promote loyalty programs and assist with product inquiries
• Maintain knowledge of advertisements, promotions and store policies
• Ensure store safety and cleanliness and comply with alcohol sale regulations
• Perform cross-functional duties as needed

Skills

Customer service

POS systems

Team player

Flexible schedule

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Total Wine & More in Orlando, FL, is hiring for a cashier role with potential as a sales associate or merchandiser. You will process transactions, greet customers, and build relationships while expanding product knowledge through wine, spirits, and beer training.

We value a strong customer service mindset, flexibility to work evenings and weekends, and familiarity with POS systems. Enjoy a robust benefits package and opportunities for career development within the Total Rewards program.