Front End Team Member - Friendly Cashier & Wine Expert

Total Wine & More; Wilmington (DE); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, V

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Wilmington, DE is seeking a Front End Team Member to deliver fast, friendly service at the register. You will process transactions, answer questions, promote the loyalty program, and help customers find products while maintaining store standards.

This role may also serve as a sales associate or merchandiser as needed. Ideal candidates have 1–3 years in retail, are comfortable with POS systems, and can work evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
• Participate in wine, spirits, and beer training to build product knowledge
• Maintain knowledge of advertisements, promotions, and loyalty programs
• Maintain safety and cleanliness standards across the store
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Complete cross-functional responsibilities and other duties as assigned
• If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.

Skills

Customer service

Retail experience

POS systems

Inventory management

Flexibility

Education

High school diploma or equivalent

Job description

Total Wine & More in Wilmington, DE is seeking a Front End Team Member to deliver fast, friendly service at the register. You will process transactions, answer questions, promote the loyalty program, and help customers find products while maintaining store standards.

This role may also serve as a sales associate or merchandiser as needed. Ideal candidates have 1–3 years in retail, are comfortable with POS systems, and can work evenings and weekends.