Front End Team Member

Arizona Fine Wine and Spirits, LLC; United States; On-site; USD 20,815 - 29,136; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Job summary

Arizona Fine Wine and Spirits, LLC is hiring a Cashier to enhance the customer service experience. The Cashier will process transactions, answer questions, and ensure positive customer interactions in-store.

Candidates should have a passion for customer service, with a preference for retail experience and the ability to work flexible hours. The position offers competitive pay and comprehensive benefits, including health care and paid time off.

Qualifications

• 1-3 years of work experience; 1+ years in a retail setting preferred.
• Ability to safely lift, load, and handle cases and pallets.
• Must be 21 years of age or older.

Responsibilities

• Process sales transactions accurately and efficiently.
• Deliver exceptional service and build relationships with customers.
• Maintain safety and cleanliness standards across the store.

Skills

Customer service

Point-of-sale systems

Retail experience

Flexible schedule

Education

High school diploma or equivalent

Job description

About the Role

As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.

Qualifications & Experience

• High school diploma or equivalent preferred.
• Passion for best‑in‑class customer service and a team‑player mindset.
• 1‑3 years of work experience; 1+ years in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & more

Pay & Working Hours

Worker type: Regular. Pay range: $15.11 – $21.15 hourly. Schedule may include flexible hours, evenings, and weekends.

Equal Opportunity Employer

Total Wine & More is an equal opportunity employer. All qualified applicants will be considered for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More is a drug‑free workplace.