Front-End Team Leader - Member Experience

Walmart Inc.; Hodgkins (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with stock purchase

Company-paid life insurance

Paid time off and leave programs

Job summary

Walmart Hodgkins, IL is seeking associates to assist management with supervising staff, promoting membership, and delivering excellent member service. You will guide associates on service approaches, train on processes, and help resolve member questions in line with company policies.

The role involves operating front-end equipment, processing transactions, and supporting returns while maintaining store standards and a safe, welcoming environment for customers.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience
• Must be 18 years of age or older
• Preferred: experience leading a front-end team and supervising others

Responsibilities

• Assists management with supervision of associates by assigning duties and giving feedback
• Provides member service, helps customers with purchases, and promotes membership and services
• Handles claims, returns, and ensures merchandise availability and store cleanliness
• Completes accounting records and cash handling tasks following store procedures

Skills

Retail experience

Customer service

Team supervision

Job description

Walmart Hodgkins, IL is seeking associates to assist management with supervising staff, promoting membership, and delivering excellent member service. You will guide associates on service approaches, train on processes, and help resolve member questions in line with company policies.

The role involves operating front-end equipment, processing transactions, and supporting returns while maintaining store standards and a safe, welcoming environment for customers.