Front-End Team Lead: Member Services & Coaching

Sam's East, Inc.; Knoxville (TN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) participation

Paid time off

Job summary

Walmart in Knoxville, TN is seeking a front-end supervisor to assist management by supervising associates, assigning duties, and guiding member service delivery. You will train staff on procedures, support recruiting and scheduling, and help meet membership goals while promoting Walmart products and services.

The role emphasizes integrity and teamwork, with opportunities to lead, coach, and develop others in a dynamic retail environment at the Knox County location.

Qualifications

• Six months retail experience including operating front-end equipment (e.g., cash register) and six months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and assign duties to ensure coverage and service.
• Communicate goals and feedback, train associates on processes and procedures, and model member service approaches.
• Lead recruiting, scheduling, coaching, and evaluating associates to meet operational standards and member expectations.

Skills

Retail experience

Customer service

Front-end operations

Team leadership

Job description

Walmart in Knoxville, TN is seeking a front-end supervisor to assist management by supervising associates, assigning duties, and guiding member service delivery. You will train staff on procedures, support recruiting and scheduling, and help meet membership goals while promoting Walmart products and services.

The role emphasizes integrity and teamwork, with opportunities to lead, coach, and develop others in a dynamic retail environment at the Knox County location.