Front-End Team Lead, Member Services

Walmart; Surprise (AZ); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U tuition

Job summary

Walmart Sam's Club is seeking a full-time associate in Surprise, AZ to assist management with supervision, member services, and store operations. The role involves guiding associates, processing memberships, and ensuring a positive member experience across checkout and service areas.

Responsibilities include assisting customers, promoting memberships, processing upgrades, and supporting marketing events while maintaining standards and compliance with company policies.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties, provide direction and feedback
• Assist with membership processing, upgrades, and marketing events
• Provide member service by assisting with purchases and self-service guidance
• Handle claims and returns, organize merchandise, and maintain area cleanliness

Skills

Retail experience

Front-end equipment operation

Customer service

Tools

Cash register

Self-checkout

Job description

Walmart Sam's Club is seeking a full-time associate in Surprise, AZ to assist management with supervision, member services, and store operations. The role involves guiding associates, processing memberships, and ensuring a positive member experience across checkout and service areas.

Responsibilities include assisting customers, promoting memberships, processing upgrades, and supporting marketing events while maintaining standards and compliance with company policies.