Front-End Team Lead, Member Services

Sam's Club; Nicholasville (KY); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Vision and dental coverage

401(k) and stock purchase plan

Company-paid life insurance

Paid time off

Job summary

Sam's Club in Nicholasville, KY is seeking a front-end supervisor who can assist management with supervising associates, scheduling, and coaching to deliver exceptional member service. You will guide associates on processes, respond to member inquiries, and support merchandising and checkout operations.

This role involves using front-end equipment, providing guidance to members, and contributing to a strong store experience.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates including assigning duties and training.
• Provide member service, assist members with purchases and use of self-service tech.
• Maintain merchandising, assist with returns, and ensure clean, welcoming store environment.

Skills

Front-end operations

Customer service

Retail experience

Tools

Cash register

Job description

Sam's Club in Nicholasville, KY is seeking a front-end supervisor who can assist management with supervising associates, scheduling, and coaching to deliver exceptional member service. You will guide associates on processes, respond to member inquiries, and support merchandising and checkout operations.

This role involves using front-end equipment, providing guidance to members, and contributing to a strong store experience.