Front-End Team Lead: Elevate Member Service

Sam's East, Inc.; Jacksonville (FL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Walmart in Jacksonville, FL is hiring for a front-end associate at Sam's Club. You will assist management with supervising associates, train staff, and support member services including memberships, upgrades, and credit accounts.

You will help customers with purchases, operate registers or self-checkout, and ensure order fulfillment for club pickup. The role emphasizes service, integrity, and teamwork in a fast-paced environment.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register etc.).
• 6 months customer service experience.

Responsibilities

• Assist management with supervision and training of associates.
• Provide member information about types, programs and benefits.
• Process memberships, upgrades, and credit accounts.
• Assist members with purchases, self-checkout and pickup orders.
• Maintain store cleanliness and organization; handle returns and claims.

Skills

Retail experience

Front-end operations

Customer service

Job description

Walmart in Jacksonville, FL is hiring for a front-end associate at Sam's Club. You will assist management with supervising associates, train staff, and support member services including memberships, upgrades, and credit accounts.

You will help customers with purchases, operate registers or self-checkout, and ensure order fulfillment for club pickup. The role emphasizes service, integrity, and teamwork in a fast-paced environment.