Front-End Team Lead, Member Services

Sam's Club; Dubuque (IA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health, vision, dental coverage

401(k), stock purchase plan

PTO and family leave benefits

Disability and life insurance

Live Better U education program

Employee discounts and more

Job summary

Sam's Club in Dubuque, IA is hiring a front-end associate to assist management, supervise associates, and promote a positive member experience. You will help with memberships, guide customers on products and services, and support checkout processes to ensure smooth operations.

The role emphasizes customer service, teamwork, and adherence to company policies while providing growth opportunities within the Walmart family.

Qualifications

• 6 months retail experience including operating front-end equipment and customer service.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and training.
• Support membership by informing members about types and benefits.
• Provide member service and assist with purchases and self-checkout.
• Oversee area operations, handle claims, returns, and merchandising.
• Ensure accurate cash handling and records.

Skills

Customer service

Retail experience

Front-end operation

Job description

Sam's Club in Dubuque, IA is hiring a front-end associate to assist management, supervise associates, and promote a positive member experience. You will help with memberships, guide customers on products and services, and support checkout processes to ensure smooth operations.

The role emphasizes customer service, teamwork, and adherence to company policies while providing growth opportunities within the Walmart family.