Front-End Team Lead – Member Services

Sam's Club; Concord (NH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Live Better U

401(k) matching

Job summary

Sam’s Club in Concord, NH is hiring for a Full-time role where you supervise associates, train staff, and support member service. You’ll process transactions, help customers, and assist with merchandising and store operations while adhering to policies and ethics.

This position offers opportunities to lead, coach, and develop the front-end team in a busy retail environment. The role requires at least 6 months of retail and customer service experience, and you must be 18 or older.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area, assign duties, train and provide guidance.
• Assist members with purchases, answer questions, and process transactions.
• Maintain merchandise, assist with scheduling and coaching, and ensure policy compliance.
• Support recruiting, hiring, and evaluating staff while upholding Open Door Policy.

Skills

Customer service

Retail experience

Cash handling

Tools

Cash register

Job description

Sam’s Club in Concord, NH is hiring for a Full-time role where you supervise associates, train staff, and support member service. You’ll process transactions, help customers, and assist with merchandising and store operations while adhering to policies and ethics.

This position offers opportunities to lead, coach, and develop the front-end team in a busy retail environment. The role requires at least 6 months of retail and customer service experience, and you must be 18 or older.