Front-End Team Lead - Member Service & Operations

Sam's West, Inc.; Corona (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

PTO & family leave

Employee discounts

Job summary

Walmart in Corona, CA is seeking a Front-End Associate to supervise team members, assign duties, train staff, and uphold customer service standards while resolving member questions per company guidelines. You will assist customers with purchases, support self-checkout, manage merchandise and returns, help with scheduling and coaching, and participate in store events.

Competitive benefits include health coverage, 401(k), PTO, and employee discounts.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) and 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area, assign duties, and provide direction and feedback.
• Support member service by addressing member needs, processing memberships and transactions.
• Communicate store policies and ensure compliance with company procedures.
• Assist in recruiting, hiring, scheduling, and coaching to meet store goals.

Skills

Customer service

Cash handling

Front-end experience

Job description

Walmart in Corona, CA is seeking a Front-End Associate to supervise team members, assign duties, train staff, and uphold customer service standards while resolving member questions per company guidelines. You will assist customers with purchases, support self-checkout, manage merchandise and returns, help with scheduling and coaching, and participate in store events.

Competitive benefits include health coverage, 401(k), PTO, and employee discounts.