Front End Team Lead - Customer Service & Operations

Hannaford; Latham (NY); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Latham, NY is seeking an experienced Front End role to support store operations, supervise front end associates, and uphold customer service standards. The position involves cashier tasks, POS operation, and coordination with the store team to maintain smooth service.

The ideal candidate should have a high school diploma, strong communication, and the ability to lead a small team while managing multiple tasks in a fast-paced environment.

Qualifications

• High school graduate or equivalent preferred.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Must have effective interpersonal and organizational skills.
• Demonstrated ability to learn multiple tasks and handle responsibilities.

Responsibilities

• Supervise front end operations and cashier functions to ensure accurate transactions.
• Maintain communication across department, store, and organization.
• Ensure sanitation, safety, and food safety standards are followed.

Skills

Communication

Customer service

Team leadership

Interpersonal skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Hannaford Supermarkets in Latham, NY is seeking an experienced Front End role to support store operations, supervise front end associates, and uphold customer service standards. The position involves cashier tasks, POS operation, and coordination with the store team to maintain smooth service.

The ideal candidate should have a high school diploma, strong communication, and the ability to lead a small team while managing multiple tasks in a fast-paced environment.