Front End Supervisor: Customer Service & Ops

Hannaford Supermarkets; Town of Guilderland (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford Supermarkets in New York is seeking a Front End Associate to support daily operations at Store 08393 Front End. You will train staff, ensure safety standards, and manage cash transactions while delivering excellent customer service.

Ideal candidates have strong communication, leadership ability, and multitasking skills, with a focus on accuracy and efficiency in a busy retail setting. This role emphasizes teamwork and adherence to company policies.

Qualifications

• High school diploma or equivalent is preferred.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem solving skills.
• Must meet minimum age requirements.

Responsibilities

• Train department associates with certified trainers.
• Maintain communication across department, store, and organization using the Cash Office/Front End Communication Board and Task Management.
• Observe and ensure compliance with sanitation, safety, and food safety standards.
• Follow all company policies and established procedures. Support and comply with all safety standards.
• Communicate needed equipment repairs or maintenance; keep work area safe and debris-free.
• Supervise the front end to ensure accurate transactions and customer service.
• Secure cash drawers and protect company assets at all times.
• Understand labor and productivity reports, scheduling, and ordering.

Skills

Store operations knowledge

Strong communication

Leadership and supervision

Multitasking

Problem solving

Age requirement

Education

High school diploma or equivalent

Job description

Hannaford Supermarkets in New York is seeking a Front End Associate to support daily operations at Store 08393 Front End. You will train staff, ensure safety standards, and manage cash transactions while delivering excellent customer service.

Ideal candidates have strong communication, leadership ability, and multitasking skills, with a focus on accuracy and efficiency in a busy retail setting. This role emphasizes teamwork and adherence to company policies.