Front End Team Lead - Customer Experience

Wegmans Food Markets; Gainesville (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off (PTO)

Overtime/holiday premium pay

Health care benefits

401(k) with match

Scholarship program

LiveWell Employee & Family program

Job summary

Wegmans Food Markets in Gainesville, VA is seeking a customer-service oriented individual to keep the front end running smoothly and to empower teammates with the tools needed to serve shoppers effectively.

You will engage customers proactively, assist with locating products, and coordinate with cashiers to minimize wait times, while enjoying comprehensive benefits and opportunities in a values-driven, mission-oriented workplace.

Qualifications

• Customer service experience is required.

Responsibilities

• Proactively approach customers, assist them in locating products, and answer any questions they have.
• Promptly respond to assist cashiers to meet customer needs quickly and efficiently.
• Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time.

Skills

Customer service experience

Job description

Wegmans Food Markets in Gainesville, VA is seeking a customer-service oriented individual to keep the front end running smoothly and to empower teammates with the tools needed to serve shoppers effectively.

You will engage customers proactively, assist with locating products, and coordinate with cashiers to minimize wait times, while enjoying comprehensive benefits and opportunities in a values-driven, mission-oriented workplace.