Front End Supervisor: Lead Teams and Customer Experience

Burlington Stores, Inc.; Anchorage (AK); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Anchorage, AK is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

In this role, you will supervise front-end operations, train and coach associates, and partner with Store Management to drive exceptional customer service and strong store performance. As a key member of the team you will promote safety, recruit and onboard new staff, and contribute to community relations while maintaining Burlington's values

Qualifications

• At least 1 year of supervisory experience in retail or similar.
• Strong interpersonal and customer-service skills.
• Able to work a full-time schedule including nights, weekends and holidays.
• Ability to lift/move 40 lbs and stand for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drives Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitors schedule adherence

Skills

Supervisory experience

Interpersonal skills

Nights/weekends/holidays availability

Ability to lift 40 lbs

Job description

Burlington Stores, Inc. in Anchorage, AK is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team.

In this role, you will supervise front-end operations, train and coach associates, and partner with Store Management to drive exceptional customer service and strong store performance. As a key member of the team you will promote safety, recruit and onboard new staff, and contribute to community relations while maintaining Burlington's values