Front End Supervisor - Lead Customer Service & Store Ops

Burlington; Selden (NY); On-site; USD 26,000 - 29,000; Full time

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in Selden, NY. You will work with store management to lead front-end operations, merchandising, and human resources support, while delivering exceptional customer service.

The role emphasizes team leadership, training, and safety adherence as a step toward broader store management opportunities in a growing retail environment.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching direct reports.
• Promote safety and adhere to company guidelines; provide exceptional customer service.
• Assist in recruiting, interviewing, and onboarding new associates; participate in workload planning.

Skills

Supervisory experience

Interpersonal skills

Leadership

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in Selden, NY. You will work with store management to lead front-end operations, merchandising, and human resources support, while delivering exceptional customer service.

The role emphasizes team leadership, training, and safety adherence as a step toward broader store management opportunities in a growing retail environment.