Front-End Supervisor: Lead Customer Experience

Wegmans Food Markets; Allentown (Lehigh County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Overtime pay

Health insurance

401(k) match

Scholarship program

LiveWell program

Job summary

Wegmans Food Markets in Allentown, PA is seeking a front end leader to ensure smooth checkout operations and provide teammates with the tools they need to deliver outstanding service.

In this role, you’ll proactively assist customers, help cashiers, manage lane staffing to reduce wait times, and contribute to a positive store experience. We offer comprehensive benefits and a strong people-first culture.

Qualifications

• Customer service experience required.

Responsibilities

• Proactively approach customers, assist them in locating products, and answer any questions they have
• Promptly respond to assist cashiers to meet customer needs quickly and efficiently
• Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time

Skills

Customer service

Job description

Wegmans Food Markets in Allentown, PA is seeking a front end leader to ensure smooth checkout operations and provide teammates with the tools they need to deliver outstanding service.

In this role, you’ll proactively assist customers, help cashiers, manage lane staffing to reduce wait times, and contribute to a positive store experience. We offer comprehensive benefits and a strong people-first culture.