Front End Supervisor: Lead Cashiers & Guest Service

Wegmans; Thompsonville (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off (PTO)

Higher premium pay rates for overtime,

Health care benefits

401(k) match

Scholarship program

LiveWell Employee & Family program

Job summary

Wegmans is seeking a Front End lead to ensure smooth operations and provide teammates with the tools and resources to deliver exceptional service to customers exiting the store. If you have an outgoing personality and want to leverage leadership skills, this could be the role for you.

The role involves proactively helping customers, assisting cashiers, and monitoring store traffic to optimize lane staffing and reduce wait times, all within a fast-paced retail environment.

Qualifications

• Experience in delivering customer service in a retail or service environment.
• Experience in a fast-paced, service-oriented setting is preferred.

Responsibilities

• Proactively approach customers, assist them in locating products and answer questions.
• Promptly respond to assist cashiers to meet customer needs quickly and efficiently.
• Monitor customer flow and traffic patterns, manage open lanes and run registers to reduce wait times.

Skills

Customer service experience

Job description

Wegmans is seeking a Front End lead to ensure smooth operations and provide teammates with the tools and resources to deliver exceptional service to customers exiting the store. If you have an outgoing personality and want to leverage leadership skills, this could be the role for you.

The role involves proactively helping customers, assisting cashiers, and monitoring store traffic to optimize lane staffing and reduce wait times, all within a fast-paced retail environment.