Front End Lead: Customer Experience & Checkout

Wegmans Food Markets; Potomac (IL); On-site; USD 15,000 - 25,000; Full time

Job summary

Wegmans Food Markets in Woodbridge, VA is seeking a Front End Lead to ensure smooth operations and provide the tools and support that empower cashiers and staff to deliver exceptional service. If you enjoy leading a team and engaging with customers, this role could be a great fit for you.

You will proactively assist customers, help locate products, support cashiers to meet needs quickly, and monitor store traffic to optimize checkout lanes and reduce wait times.

Qualifications

• Customer service experience is required.

Responsibilities

• Proactively approach customers, assist them in locating products, and answer any questions they have.
• Promptly respond to assist cashiers to meet customer needs quickly and efficiently.
• Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time.

Skills

Customer service experience

Job description

Wegmans Food Markets in Woodbridge, VA is seeking a Front End Lead to ensure smooth operations and provide the tools and support that empower cashiers and staff to deliver exceptional service. If you enjoy leading a team and engaging with customers, this role could be a great fit for you.

You will proactively assist customers, help locate products, support cashiers to meet needs quickly, and monitor store traffic to optimize checkout lanes and reduce wait times.