Front End Supervisor: Lead Cashiers & Delight Customers

PAQ, Inc; Michigan; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Affordable Medical Dental and Vision

Company Paid Life Insurance

Employee Stock Ownership 401(k) plans

Growth Opportunities

Job summary

PAQ, Inc. seeks a diligent Person in Charge (PIC) to supervise front-end staff, ensure smooth cash handling, and provide outstanding customer service in a fast-paced retail environment.

You will assign duties, monitor performance, and support the Front End Manager while ensuring a friendly shopping experience for customers. Candidates should have strong communication, problem-solving, and POS operation skills, plus the ability to train and motivate a team in a high-volume setting.

Qualifications

• Strong communication skills for customer interactions and team coordination.
• Proven problem-solving abilities in a fast-paced retail environment.
• Proficiency with POS systems and cashier equipment.
• Attention to detail in cash handling and transactions.
• Basic computer skills for operating the POS system.

Responsibilities

• Assign duties to front-end staff and schedule shifts and breaks.
• Address customer complaints and resolve issues to maintain satisfaction.
• Assist in completing sales and processing payments.
• Verify cash drawers at shift end and prepare reports.
• Supervise and train team members to promote a collaborative environment.

Skills

Strong communication

Problem-solving

POS operation

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

PAQ, Inc. seeks a diligent Person in Charge (PIC) to supervise front-end staff, ensure smooth cash handling, and provide outstanding customer service in a fast-paced retail environment.

You will assign duties, monitor performance, and support the Front End Manager while ensuring a friendly shopping experience for customers. Candidates should have strong communication, problem-solving, and POS operation skills, plus the ability to train and motivate a team in a high-volume setting.