Front End Supervisor: Growth, Flexible Hours, Benefits

Burlington Stores; Brighton (MI); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount

Medical/Dental/Vision

EAP

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Résumé du poste

Burlington Stores in Brighton, MI is seeking a Full-Time Customer Service Supervisor to join the store leadership team. You will supervise front-end operations, coach associates, and drive sales while maintaining exceptional customer service.

This role requires at least 1 year of supervisory experience in off-price or big-box environments, along with flexible hours including nights, weekends, and holidays; we offer growth opportunities, flexible hours, and a competitive wage with an associate

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsabilités

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
• Reinforce our company Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drives Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitors schedule adherence.

Connaissances

Interpersonal skills

Supervisory experience

Team leadership

Customer service

Description du poste

Burlington Stores in Brighton, MI is seeking a Full-Time Customer Service Supervisor to join the store leadership team. You will supervise front-end operations, coach associates, and drive sales while maintaining exceptional customer service.

This role requires at least 1 year of supervisory experience in off-price or big-box environments, along with flexible hours including nights, weekends, and holidays; we offer growth opportunities, flexible hours, and a competitive wage with an associate