Front-End Supervisor, Grocery Store

The Save Mart Companies; Fresno (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

The Save Mart Companies is recruiting for a Key Carrier Clerk at FoodMaxx in Fresno, CA. You will supervise front-end staff, direct checkout operations, and help maintain store standards during your shift.

Requirements include one year of college or equivalent, strong communication skills, and flexibility to work varied retail hours. You will contribute to a positive customer experience and store performance daily.

Qualifications

• Minimum age 18 years
• Good communication and interpersonal abilities
• Good training skills
• Strong skills in supervision and coordination
• Good counting and math skills
• Ability to read and write to accurately complete all documentation
• Knowledge of Front-end operations and check stand procedures
• Knowledge of compliance and basic applicable contract/work rules

Responsibilities

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
• Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.)
• Directly lead Clerks and Clerk Helpers with focus on accountability and achieving high level of business performance assigned area
• Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
• Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store
• Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)
• Monitor customer experience on front-end
• Occasionally maintain total store operations in absence of store management
• Perform other duties as assigned

Skills

Customer service

Communication

Supervision

Math skills

Documentation

Education

One year of college or vocational school

Job description

The Save Mart Companies is recruiting for a Key Carrier Clerk at FoodMaxx in Fresno, CA. You will supervise front-end staff, direct checkout operations, and help maintain store standards during your shift.

Requirements include one year of college or equivalent, strong communication skills, and flexibility to work varied retail hours. You will contribute to a positive customer experience and store performance daily.