Front End Supervisor - FT

Clarks Market; Crested Butte (CO); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401k with employer match

Life insurance

Employee discount

Ski pass discount

Job summary

Clarks Market in Crested Butte, CO is seeking a Front-End Supervisor to oversee daily front-end operations, supervise cashiers, and ensure smooth checkout while delivering exceptional customer service. The role emphasizes cash handling, staff training, safety compliance, and maintaining a welcoming checkout area, supporting store leadership with staffing and process improvements.

Candidates should have 1–2 years in retail supervisory roles, strong communication, and flexibility to work evenings,

Qualifications

• Minimum age 18.
• 1–2 years in a supervisory/leadership role in retail/grocery.
• Strong communication and interpersonal skills.
• Excellent problem-solving skills and ability to stay calm under pressure.
• Proficiency with cash handling and point-of-sale systems.
• Knowledge of basic accounting principles and inventory management.

Responsibilities

• Oversee daily front-end operations and cashier staff.
• Ensure efficient checkout processes and customer service.
• Maintain cash handling procedures and security.
• Train and onboard cashiers on procedures and product knowledge.
• Address customer inquiries and resolve issues promptly.
• Ensure safety, sanitation, and regulatory compliance.

Skills

Leadership

Customer service

Cash handling

Communication

Inventory management

Flexibility

Tools

POS systems

Job description

Job Details

Job Location: Clarks Market Crested Butte - Crested Butte, CO 81224, Position Type: Full Time, Salary Range: $23.00 - $27.00 Hourly, This is a full-time position offering competitive wages and a comprehensive benefits package.

• Benefits include health, dental and vision insurances, generous paid time off, 401k plan with employer matching, company paid life insurance, supplemental insurance plans (STD, LTD, etc.), employee assistance program, employee discount, ski/bus pass discount program, and more! Benefits vary by employment classification and are subject to enrollment eligibility.

The Front-End Supervisor oversees daily activities of front-end operations in the grocery store. Responsible for supervising cashier staff, ensuring efficient checkout processes, and delivering exceptional customer service.

Supervision of Checkout Operations

• Oversees cashier activities to ensure efficient and accurate transactions.
• Monitors checkout lines to minimize wait times and ensure customer satisfaction.
• Addresses customer inquiries and resolves issues promptly.Works with Front End Manager to ensure appropriate staffing of checkout lanes.
• Trains new cashiers on checkout procedures, customer service standards, and product knowledge.
• In collaboration with the Front-End Manager, addresses disciplinary issues or performance concerns according to company policies.
• Ensures front end staff receive breaks.

Cash Handling and Security

• Works with Front End Manager in managing cash registers, including opening and closing procedures, balancing drawers, and performing cash drops.
• Enforces cash handling policies and security measures to prevent theft or fraud.
• Conducts regular cash audits and reconciles discrepancies.

Customer Service

• Greets customers and provides assistance as needed.
• Resolves customer complaints or escalates issues to the Front-End Manager or Store Leadership as necessary.
• Ensures a clean, organized, and welcoming checkout area.

Safety and Compliance

• Ensures safety protocols and sanitation standards are being follows.
• Ensures compliance with all applicable regulations, including food safety guidelines.

Qualifications:

• Minimum age of 18.
• Previous experience in retail or grocery store environment, with at least 1-2 years in a supervisory or leadership role.
• Strong communication and interpersonal skills.
• Excellent problem-solving skills and the ability to remain calm under pressure.
• Proficiency in cash handling and point-of-sale systems.
• Knowledge of basic accounting principles and inventory management practices.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for prolonged periods of time