Front-End Supervisor: Elevate Customer Experience

C&S Wholesale Grocers; Menasha (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Piggly Wiggly Midwest LLC is seeking a Customer Service Assistant Manager to enhance the customer experience and support the Customer Service Manager. The role demands accuracy, honesty, patience, and stamina while leading front-end operations.

The position requires open availability across morning, day, and evening shifts and involves merchandising, scheduling, and store-wide customer interactions. Equal opportunity employer.

Qualifications

• Front-end knowledge and leadership abilities.
• Strong customer service, communication, and management skills.
• Ability to manage multiple tasks and make decisions.
• Physical ability to stand, walk, lift up to 35 lb.
• Experience with POS, LMS, and store systems.

Responsibilities

• Provide outstanding customer service at the front-end.
• Train and coach associates for consistent performance.
• Enforce safety and sanitation policies.
• Prepare schedules and manage front-end promotions.
• Maintain a clean, friendly front-end image.
• Monitor shrink and cashier procedures.

Skills

Front-end operations knowledge

Customer service skills

Leadership/management

Decision making

Conflict management

Multitasking

Education

High School Diploma

Tools

POS system

LMS

Pallet jack certification

Job description

Piggly Wiggly Midwest LLC is seeking a Customer Service Assistant Manager to enhance the customer experience and support the Customer Service Manager. The role demands accuracy, honesty, patience, and stamina while leading front-end operations.

The position requires open availability across morning, day, and evening shifts and involves merchandising, scheduling, and store-wide customer interactions. Equal opportunity employer.