Front-End Supervisor: Customer Experience & Operations

Kroger Co.; Grand Junction (CO); On-site; USD 30,000 - 42,000; Full time

Job summary

Kroger Family of Companies in Grand Junction, CO is seeking a Front-end Leader to deliver outstanding customer service, maintain a safe, clean environment, and support department goals. You will assist management with budgets, scheduling, and daily operations to ensure a positive shopping experience.

Responsibilities include ensuring safe temperatures, enforcing safety programs, managing cash, and coordinating with store management to meet sales and profit targets while upholding the company

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or Customer Service experience.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Monitor and control supply expenses for the department.
• Assist with managing cash controls and records for the store.
• Schedule Front-end associates to ensure department coverage.
• Assist in preparing the store/department budget and profit-and-loss reviews.
• Develop and implement department action plans to achieve results.
• Collaborate with Front-end associates and promote teamwork.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and ensure proper temperatures in cases and coolers.
• Report safety risks or illegal activity.

Skills

Stress management

Effective communication

Math basics

Retail or customer service

Education

High school diploma or equivalent

Job description

Kroger Family of Companies in Grand Junction, CO is seeking a Front-end Leader to deliver outstanding customer service, maintain a safe, clean environment, and support department goals. You will assist management with budgets, scheduling, and daily operations to ensure a positive shopping experience.

Responsibilities include ensuring safe temperatures, enforcing safety programs, managing cash, and coordinating with store management to meet sales and profit targets while upholding the company