Front End Specialist: Customer Service & Merchandising

Ollie; Matthews (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

20% associate discount on Ollie’sPurch

Voluntary benefits

Job summary

Ollie’s Matthews, NC store is seeking a Front End Specialist to assist customers, maintain the storefront, and support front-end operations. You will greet customers, operate the cash register, and stay informed about promotions to drive sales.

Role includes supporting donation programs, receiving shipments, pricing, merchandising, and maintaining a welcoming store appearance. A high school diploma or equivalent is preferred, with flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Team player

Merchandising

Cash handling

Education

High school diploma or equivalent

Tools

Cash register handling

Job description

Ollie’s Matthews, NC store is seeking a Front End Specialist to assist customers, maintain the storefront, and support front-end operations. You will greet customers, operate the cash register, and stay informed about promotions to drive sales.

Role includes supporting donation programs, receiving shipments, pricing, merchandising, and maintaining a welcoming store appearance. A high school diploma or equivalent is preferred, with flexibility to work evenings, weekends, and holidays.