Front End Specialist — Customer Service & Merchandising

Ollie; Burlington (NC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

20% Associate discount on all Ollie's

Voluntary benefits

Job summary

Ollie's in Burlington, NC is hiring a Front End Specialist to deliver friendly customer service and keep the store inviting. You will greet customers, process transactions, stay aware of promotions, and support donation programs while maintaining merchandise presentation.

This role emphasizes teamwork, reliability, and a positive attitude in a fast-paced retail environment. Evenings, weekends and holidays may be required; high school diploma preferred.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
• Support Ollie's Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Cash register

Team player

Merchandising

Education

High school diploma or equivalent

Job description

Ollie's in Burlington, NC is hiring a Front End Specialist to deliver friendly customer service and keep the store inviting. You will greet customers, process transactions, stay aware of promotions, and support donation programs while maintaining merchandise presentation.

This role emphasizes teamwork, reliability, and a positive attitude in a fast-paced retail environment. Evenings, weekends and holidays may be required; high school diploma preferred.