Front End Service Leader: Customer Experience Champion

Food Lion; Ocean City (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

Food Lion in Ocean City, MD is seeking a Front End Associate to deliver fast, friendly service at the register and front end. You will greet customers, process transactions, and keep the checkout area neat and efficient.

Responsibilities include assisting the Customer Service Manager, supporting store office tasks, and adhering to front end standards. A high school diploma or equivalent and strong communication skills are expected.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain neat and clean presentation of the front end area.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Maintain knowledge of all sales associate register functions and Front End accounting services.
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls efficiently.
• Ensure the MVP savings centre KIOSK is filled with paper and properly working.
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines.

Skills

Communication

Multi-tasking

Cashier skills

Age requirement

Physical ability

Education

High school diploma or equivalent

Job description

Food Lion in Ocean City, MD is seeking a Front End Associate to deliver fast, friendly service at the register and front end. You will greet customers, process transactions, and keep the checkout area neat and efficient.

Responsibilities include assisting the Customer Service Manager, supporting store office tasks, and adhering to front end standards. A high school diploma or equivalent and strong communication skills are expected.