Front End Cashier & Customer Service Pro

Food Lion; Ocean City (MD); On-site; USD 2,066,000 - 3,100,000; Full time

Job summary

Food Lion in Ocean City, MD is seeking team members to join our front end team. You will provide fast, friendly service, greet customers by name when possible, and help maintain smooth checkout operations.

The role requires effective communication, the ability to learn multiple tasks, and strict adherence to front end standards. Training will ensure accurate cash handling and exceptional customer experiences.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Adhere to all company guidelines, policies and standard practices

Skills

Customer service

Communication

Multitasking

Cashier skills

Education

High school diploma or equivalent

Job description

Food Lion in Ocean City, MD is seeking team members to join our front end team. You will provide fast, friendly service, greet customers by name when possible, and help maintain smooth checkout operations.

The role requires effective communication, the ability to learn multiple tasks, and strict adherence to front end standards. Training will ensure accurate cash handling and exceptional customer experiences.