Front-End Service Leader — Customer Experience

Hannaford Supermarkets; City of Albany (NY); On-site; USD 23,000 - 36,000; Part time

Job summary

Hannaford Supermarkets in Albany, NY is seeking a front-end associate to provide friendly customer service, operate the service desk or kiosk, and assist with cashier duties as needed. You will follow store policies, maintain a neat appearance, handle transactions, help with safety and housekeeping, and support various store projects in a fast-paced retail environment.

Candidates must be 18+, possess strong communication skills, and be willing to learn multiple tasks; physical requirements

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service desk/kiosk tasks.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain neat, well-groomed appearance per policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards and report any needed repairs or maintenance.
• Observe security standards and report abnormal behavior to management or security.
• Secure front-end change drawer when unattended; protect assets.
• Maintain general housekeeping and sanitation standards per store policy and local health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk duties and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Age requirement

Willingness to learn

Job description

Hannaford Supermarkets in Albany, NY is seeking a front-end associate to provide friendly customer service, operate the service desk or kiosk, and assist with cashier duties as needed. You will follow store policies, maintain a neat appearance, handle transactions, help with safety and housekeeping, and support various store projects in a fast-paced retail environment.

Candidates must be 18+, possess strong communication skills, and be willing to learn multiple tasks; physical requirements