Customer Experience Leader - Front End & Service Desk

Hannaford Supermarkets; Town of Clinton (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Hannaford Supermarkets is seeking a Store Associate to join our team in Clinton, NY. The role involves cashiering, service desk support, and front-end tasks, with emphasis on customer service and adherence to safety and health standards.

Responsibilities include handling transactions, assisting customers, maintaining a neat appearance, and following company policies. The position requires strong communication, reliability, and willingness to learn multiple tasks in a fast-paced retail

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform cashier and service desk/kiosk functions.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance as per policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other duties as assigned by supervision.
• Support and comply with all safety standards and report maintenance needs.
• Monitor for security concerns and report to management.
• Secure front-end change drawer when unattended to protect assets.
• Maintain sanitation and housekeeping per store policy and health regulations.
• Frequent cashier and/or bagging duties and service desk/kiosk operations.
• Perform other duties as assigned.

Skills

Effective communication

Customer service

Willingness to learn multiple tasks

Cashier and service desk/kiosk skills

Job description

Hannaford Supermarkets is seeking a Store Associate to join our team in Clinton, NY. The role involves cashiering, service desk support, and front-end tasks, with emphasis on customer service and adherence to safety and health standards.

Responsibilities include handling transactions, assisting customers, maintaining a neat appearance, and following company policies. The position requires strong communication, reliability, and willingness to learn multiple tasks in a fast-paced retail