Front-End Service Coordinator & Team Coach

Meijer; West Chester (Chester County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in West Chester, PA is seeking a Service Coordinator to lead front-end operations, supervise cashiers, and maintain high standards of service. You will coordinate checkout flow, coach staff, and ensure productivity and customer satisfaction.

Responsibilities include shift handoffs, shrink control, and participating in community programs while serving as a trainer for team members. Strong communication and organization are required.

Qualifications

• Completed the Service Coordinator training curriculum (Cashier, Service Desk, Courtesy Team)
• Ability to operate cash register system and all financial services equipment
• Strong communication, customer-oriented, organized with attention to detail
• Has organizational and multi-tasking abilities
• Physical ability to perform lifting and movement tasks as needed

Responsibilities

• Communicate effectively with peer leadership for smooth handoffs between shifts
• Perform survival walk of the department and shift-to-shift handoffs when leadership is not present
• Coordinate actions involving shrink and financial outcomes; escalate concerns to leadership
• Champion participation in community programs and engage team members
• Serve as a certified trainer for team members in their span of care
• On-the-job training and mentoring of team members
• Act as SME for market programs, pilots, and development training
• Assign tasks to team members and ensure completion

Skills

Customer service

Communication

Team coordination

Organized

Detail oriented

Sense of urgency

Education

Service Coordinator training curriculum

Tools

Cash register system

POS equipment

Job description

Meijer in West Chester, PA is seeking a Service Coordinator to lead front-end operations, supervise cashiers, and maintain high standards of service. You will coordinate checkout flow, coach staff, and ensure productivity and customer satisfaction.

Responsibilities include shift handoffs, shrink control, and participating in community programs while serving as a trainer for team members. Strong communication and organization are required.