Front End Sales & Customer Experience Pro

The Restaurant Store; Norristown (Montgomery County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

Dependent Care FSA

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

AT&T & Verizon Discount

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

The Restaurant Store is seeking a Front End Associate to deliver high levels of customer service in our Norristown branch. You will support sales, purchasing, and inventory goals while performing basic cashier duties and merchandising tasks.

Ideal candidates bring strong communication and analytical skills, comfort with MS Office and CRM tools, and a proactive, service-oriented mindset to help exceed customer expectations in a fast-paced retail environment.

Qualifications

• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems and project management tools.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills; ability to explain technical concepts clearly.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to adapt quickly to changing business needs; handle difficult situations with diplomacy.
• Service leadership mindset with a drive to exceed expectations.

Responsibilities

• Conduct business-to-business sales and customer service with a focus on building and developing relationships with our customer base.
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty.
• Perform basic cashier functions and loading products into customer vehicles.
• Perform general store maintenance through cleaning and merchandising functions, restocking shelves and putting away incoming stock.
• Analyze basic inventory information to determine product availability and re-order status.
• Promote our private label brands to maximize TRS gross profit.
• Educate prospective customers on our competitive advantages (best people, best technology, and best price).
• Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model.

Skills

MS Office

CRM systems

Project management

Analytical skills

Communication skills

Multitasking

Customer focus

Job description

The Restaurant Store is seeking a Front End Associate to deliver high levels of customer service in our Norristown branch. You will support sales, purchasing, and inventory goals while performing basic cashier duties and merchandising tasks.

Ideal candidates bring strong communication and analytical skills, comfort with MS Office and CRM tools, and a proactive, service-oriented mindset to help exceed customer expectations in a fast-paced retail environment.