Front End Relief Lead: Service & Ops Coach

Kroger; Anchorage (AK); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Job summary

Kroger in Anchorage, Alaska, is seeking a department supervisor focused on customer service, department management, and supporting the Manager in their absence. You will model Kroger's values and drive excellent service while upholding safety and policies.

The role includes coaching cashiers, ensuring fast checkout, managing schedules, and promoting company initiatives. If you are reliable, detail-oriented, and eager to grow within Kroger, this is a strong fit.

Qualifications

• Minimum 6 months cashier experience and 1–2 years related retail experience.
• Must be at least 18 years old (19 in Alaska).
• Ability to pass drug test and work in a fast-paced environment.

Responsibilities

• Deliver and encourage associates to deliver excellent customer service.
• Assist with management of the department and supervise during manager absence.
• Coach cashiers following best practices and maintain compliance with policies.

Skills

Cashier experience

Retail experience

Customer service

Communication

Education

High school diploma or GED

CPR/First aid certification

Job description

Kroger in Anchorage, Alaska, is seeking a department supervisor focused on customer service, department management, and supporting the Manager in their absence. You will model Kroger's values and drive excellent service while upholding safety and policies.

The role includes coaching cashiers, ensuring fast checkout, managing schedules, and promoting company initiatives. If you are reliable, detail-oriented, and eager to grow within Kroger, this is a strong fit.