FRONT END/RELIEF ASST DEPT LEADER

Fred Meyer; Redmond (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Customer Service Associate, where you will provide exceptional service and support in a dynamic retail environment. This role offers the chance to develop your skills while being part of a diverse team dedicated to creating positive experiences for customers. With a focus on growth and well-being, you will have access to comprehensive benefits and opportunities for career advancement. If you are passionate about helping others and thrive in a fast-paced setting, this is the perfect opportunity to make a meaningful impact.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Employee Discounts

Tuition Reimbursement

Training Programs

Qualifications

• High school diploma or GED required with cashier experience.
• Ability to work weekends and in a fast-paced environment.

Responsibilities

• Deliver excellent customer service and encourage peers.
• Ensure fast and friendly checkout for customers.
• Handle customer comments and requests professionally.

Skills

Customer Service

Cash Handling

Confidentiality

Organizational Skills

Fast-paced Environment Adaptability

Education

High School Diploma or GED

Retail Experience

Job description

Job Description: Customer Service Associate

Provide exceptional customer service, assist with department management, maximize financial opportunities, and assume management responsibilities in the absence of the Manager and Assistant Manager. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety for oneself and others.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve Fred Meyer customers across over 120 stores in Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create positive experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value our people and strive to provide the ingredients for your success at work and in life. We support your growth with the resources you need to thrive. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career, we have a fresh opportunity for you. Apply today to join our Fred Meyer family!

Benefits:

We offer comprehensive benefits to support your well-being, including physical, emotional, and financial resources:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths.

For more details, please visit our Benefits Page.

Minimum Qualifications:

• High school diploma or GED, plus at least six months of cashier experience and 1-2 years of related retail experience, or relevant education and experience.
• Minimum age: 18 years (19 in Idaho and Alaska).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment and on weekends.
• Ability to travel independently occasionally.
• Maintain confidentiality and accuracy.
• Organize and prioritize tasks effectively.
• Valid driver's license and CPR/First Aid certification.

Desired Qualifications:

• Knowledge of company policies, procedures, and organizational structure.

Key Responsibilities:

• Deliver excellent customer service and encourage peers to do the same.
• Ensure fast and friendly checkout by assisting customers efficiently.
• Provide peer coaching to cashiers following best practices.
• Maintain compliance with policies, safety standards, and labor agreements.
• Respond to customer situations and perform cashier duties when needed.
• Monitor scheduling and promote company initiatives.
• Handle customer comments, complaints, and requests professionally.
• Complete incident and accident reports accurately.
• Manage common associate areas to ensure a welcoming environment.
• Perform essential functions with or without reasonable accommodations.