FRONT END/RECEIVING LEAD CLERK

Kroger; Brookfield (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in retail is seeking a Front End/Receiving Lead Clerk in Brookfield, Wisconsin. This role involves receiving vendor deliveries, ensuring customer satisfaction, and maintaining store safety and cleanliness. Ideal candidates will possess strong interpersonal and customer service skills, with a high school diploma or GED preferred. Join a team that values respect, integrity, and teamwork.

Qualifications

• Effective interpersonal, communication, and customer service skills.
• Ability to work in a fast-paced environment; team player.
• Sound judgment and decision-making skills.

Responsibilities

• Receive and verify grocery vendor deliveries efficiently and accurately.
• Provide friendly and efficient customer service.
• Operate equipment such as pallet jacks and forklifts.

Skills

Interpersonal skills

Communication skills

Customer service skills

Judgment and decision-making

Basic math

Education

High school education or GED

Job description

Join to apply for the FRONT END/RECEIVING LEAD CLERK role at Kroger

Receive and verify grocery vendor deliveries efficiently and accurately. Perform various functions in Produce, Point-of-Sale, and Receiving that contribute to the store’s financial success. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant shopping environment.
• Provide friendly and efficient customer service, demonstrating sincerity, patience, and respect; thank customers for their business.
• Greet customers genuinely; assist with products, perform price checks, load/unload heavy items, and help retrieve out-of-reach items.
• Communicate effectively with customers, responding to questions and requests promptly.
• Operate equipment such as pallet jacks, box cutters, forklifts, mops, and brooms according to company guidelines.
• Ensure security and proper operation of the receiving area; control vendor traffic and monitor for abnormal actions.
• Receive merchandise, verify quality, count, and condition against invoices; log discrepancies and process credits.
• Report issues affecting store or vendor integrity.
• Deliver products to designated storage areas, handle products properly to minimize waste, and manage damaged or expired items.
• Maintain cleanliness and sanitation standards in all areas.
• Assist in emergency response and safety hazard mitigation.
• Check and maintain equipment performance; report issues to management.
• Be knowledgeable about all department functions.
• Notify management of operational issues or disciplinary needs.
• Follow all food safety, sanitation, and safety regulations and guidelines, and report unsafe conditions.
• Perform physical tasks such as sitting, standing, lifting up to 100 lbs, and working in varying temperatures, with or without reasonable accommodations.

Qualifications

Minimum

• Effective interpersonal, communication, and customer service skills
• Ability to work in a fast-paced environment; team player
• Sound judgment and decision-making skills
• Ability to read, interpret documents, and perform basic math

Desired

• High school education or GED

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Retail